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Person handling a lock cylinder at a workbench lined with cylinders, keys, small pin trays and blank key tags. — Commercial Rekeying, Madoc
Three groups of keys on colored rings in an open metal key cabinet. — Master Key System Design, Madoc

Commercial · Madoc

Commercial Rekeying in Madoc

The office has been reshuffled twice since the locks were last touched.

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In plain words

A commercial rekey is planned around the trading day. The locksmith agrees a window, often after close or before opening, and works door by door so the premises is never left without a locking entrance. Cylinders come out, are repinned at a bench in the van or on a counter, and go back in; interchangeable cores are simply swapped for freshly combinated ones. Each door is tried with both new and old keys before the next is started. New keys go to whoever opens up in the morning, and a written chart of doors and key groups stays with the manager.

Sound familiar?

Two people left over the summer and the keys they handed back came up one short. Nobody is sure whether the missing key was for the front door, the stockroom or both, and the sign-out sheet stopped being filled in a year ago.

How the visit goes

Commercial Rekeying

How the visit goes

Technician holding two key fobs at a bench with a tablet and three fobs on a gray cloth, an open SUV behind. — Madoc
Steel push bar with a latch housing, hinge plate, screws, screwdriver and tape measure on a worn bench beside an open box. — Madoc
  1. Cores and restricted keys already on site

    Some businesses already have more key control than they realize. Figure-eight shaped cores in the levers point to an interchangeable core system, which means a control key somewhere removes the core without unscrewing anything; finding out who holds that control key, or whether it left with a former manager, shapes the whole job. Keys with an unusual profile or a stamped number may belong to a restricted keyway whose blanks are only supplied against a signed letter of authorization, and the locksmith asks who the signatories are. Knowing what is already in place lets the new plan build on it rather than replace it, and flags any control that has quietly lapsed.

  2. Cutting and marking the new keys

    Keys are cut to the new combinations on a code machine rather than traced from another key, so every copy is exact and the tenth key fits as cleanly as the first. Each key is stamped with a short code that means something only on the keying chart; the business name, the address and the word for the door it opens stay off the metal, so a lost key gives nothing away. Keys are counted out by group, tagged, and listed against the names of the people who will carry them. Where the plan uses a restricted keyway, the blanks are drawn against the authorization letter, and that letter is filed with the chart for future orders.

  3. How copies get made from now on

    If the business moved to a restricted keyway, the way keys are copied has changed for good. Hardware stores and kiosks do not stock the blanks, which makes running off a spare on a lunch break far harder to arrange. New keys are ordered from the locksmith by one of the people named on the authorization letter, who signs for them, and the register grows by exactly that many. On a standard keyway, the same discipline is kept by habit: the manager orders keys, the register records them and a key that turns up unlisted prompts a question. Either way the count on paper and the count in the world stay the same, which is what key control means.

Commercial Rekeying

In the van

  • Plug follower

  • Key stamp set and tags

  • Commercial pin kit

  • Standard and restricted key blanks

  • Dry graphite or PTFE lubricant

Technician and a seated person comparing two door lever handles on long backplates, one silver and one brass, at a kitchen table. — Madoc

Commercial Rekeying

What affects the quote

  1. After-hours or split visits

    Work done after closing, before opening or split across two visits to suit trading hours costs the same amount as a single daytime block. The exact figure is confirmed on site once the number of cylinders and the keying plan are known.

  2. Doors out of alignment

    A door whose cam, strike or closer needs adjusting so the freshly rekeyed cylinder throws the bolt fully is corrected during the visit, and that adjustment is a separate item.

  3. Mix of lock types

    A key-in-lever cylinder, a storefront mortise cylinder, a back-door rim cylinder and a padlock take different handling, though several full-size formats can share one pin kit for the same key system; a premises with a wide mix of cylinder types and brands still takes longer than one with one.

What to have ready

  • Can you gather every existing key so they can be read on site?
  • Are any cylinders stiff, loose or hard to turn at the moment?
  • Are any of the locks interchangeable cores, and where is the control key?
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Commercial Rekeying: questions

Questions
Will rekeying affect our alarm system or card readers?

Mechanical rekeying leaves electronics alone: alarm panels, card readers and keypads keep their codes and credentials. What changes is the list of people holding keys, and it is worth updating the alarm company's keyholder list and retiring the codes of anyone who has left at the same time, since keys and codes usually walk out together. Where a door has both a card reader and a keyed override, the override cylinder is rekeyed with the rest.

What is an interchangeable core and why is it suggested for staff turnover?

A small-format interchangeable core is a small figure-eight cylinder that slides out of the lever, deadbolt or padlock when a control key is turned, with no tools needed; larger doors sometimes use a large-format core with a different profile instead. A manager keeps the control key in the safe and a few spare cores on hand, so a missing key means the core is swapped in moments and repinned later. For a business with frequent staff turnover, it turns a call-out into a routine.

What is the difference between rekeying a business and replacing its locks?

Rekeying keeps every lock on the door and changes only the pins inside the cylinder, so a new key works and the old ones stop. Replacing swaps the hardware itself. Commercial cylinders are made to be repinned many times, so rekeying suits any lock in sound condition and leaves the levers, trim and door untouched. Replacement is chosen door by door for cylinders that are worn, corroded or too light for what they protect.

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