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Two people exchanging a key at an open front door, with a disassembled lock cylinder and small parts arranged on a cloth nearby. — Lost Keys — Same-Visit Rekey, Bramalea Woods
Person holding a removed black lock assembly beside a partly open brown front door with a long black pull handle. — Home Lockout Service, Bramalea Woods

Lockouts · Bramalea Woods

Lost Keys — Same-Visit Rekey in Bramalea Woods

The lawyer's envelope held two keys for the new house.

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In plain words

The first useful move after losing a key is to think about where it worked rather than where it went. A house key commonly opens more than the front door: the back door, a side entrance, the door from the garage into the house, a shed, a gate padlock, sometimes a storage room or a mailbox. A same-visit rekey starts by listing those openings, then treats the ones that are yours to change and points you to the right person for the ones that belong to a landlord, a condominium or the postal service. Every cylinder on the list leaves the visit taking a new key.

Sound familiar?

A roommate moved out on bad terms and says the key was left on the counter. It was not. You have already changed the Wi-Fi password, but the front door still opens for a key that could be anywhere.

How the visit goes

Lost Keys — Same-Visit Rekey

How the visit goes

Technician holding two key fobs at a bench with a tablet and three fobs on a gray cloth, an open SUV behind. — Bramalea Woods
Steel push bar with a latch housing, hinge plate, screws, screwdriver and tape measure on a worn bench beside an open box. — Bramalea Woods
  1. Rekey or replace, cylinder by cylinder

    Rekeying suits hardware in sound condition, and most cylinders on a house qualify. The locksmith flags the exceptions while the list is being made: a plug worn oval by decades of use, a cylinder packed with salt and grit from a side door that faces the driveway, a knob lock so light it offers little resistance, or a keyway that no longer has blanks available. For those, a replacement cylinder or a complete new deadbolt keyed to match the rest is proposed as its own item, so you decide door by door. The aim is that every cylinder leaving the visit on a new key is one that will keep turning well for years.

  2. Testing every key in every lock before leaving

    The last part of the work is deliberate repetition. Each new key is tried in each cylinder it should open, with the door open and again with it closed and bolted, so a pin that feels fine on the bench is proven on the door. The old key is tried too and shown turning nothing. Cylinders that were dry or gritty get the lubricant their maker specifies, a puff of graphite, PTFE or a specified liquid product, and a few cycles to spread it. Screws are checked snug, covers seated, and the pile of old keys and any swapped cylinders is handed to you or taken away as you prefer. Only then is the key count confirmed and written down.

  3. Cylinders that turn more sweetly than before

    A cylinder that has been apart, cleaned and repinned usually feels better than it did before the key went missing. Old grease, road salt and the grit that collects in a keyway over a decade came out with the plug, and a dry lubricant went in. Keys cut to code seat fully and lift each pin cleanly. If a door had a key that needed a wiggle or a shove, that is often gone. Follow your lock's own maintenance guidance to keep it that way: many cylinders take a puff of graphite or PTFE into the keyway now and then, some a specified liquid lubricant instead; general household oils and sprays collect dust and gum the pins.

Lost Keys — Same-Visit Rekey

In the van

  • Plug follower set

  • Key tags and a key register

  • Key gauge and decoder

  • Pin tweezers and shims

  • Code key machine

Technician and a seated person comparing two door lever handles on long backplates, one silver and one brass, at a kitchen table. — Bramalea Woods

Lost Keys — Same-Visit Rekey

What affects the quote

  1. Travel to the property

    Every call-out includes the drive. A house across town and a rural property at the end of a concession road involve different time on the road, and the quote reflects the trip.

  2. The kind of lock each cylinder lives in

    Knob, lever, deadbolt, mortise and rim cylinders come out of the door differently and take different care to refit. A mortise cylinder in a century home is more involved than a builder-grade knob.

  3. Number of keys cut

    New keys are cut on site and counted individually. Two for a couple or six for a household with teenagers and a sitter: name the number and the quote reflects it.

What to have ready

  • How many people will need a key afterwards?
  • Do you own the property, rent it, or manage it for someone else?
  • Would you like every exterior door to work on one key?
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Lost Keys — Same-Visit Rekey: questions

Questions
How many new keys should I ask for?

Count the people who genuinely need one and add one for a known spare location: each adult, a teenager, a caregiver or regular sitter, the neighbour who checks the house, the landlord if you rent. Keys are cut on site, so the number is easy to settle during the visit. Fewer keys with names attached is the point; another can always be cut later from the code.

Does stamping keys 'do not duplicate' stop copies?

It asks; it does not compel. The stamp is a request that a key-cutting counter may or may not honour, and manufacturers say as much. Real control comes from a restricted keyway, whose blanks are issued only through authorised channels against a key card, or simply from knowing how many keys exist and who holds them. A rekey resets that count to a number you chose.

Can all my doors work on one key afterwards?

Usually, yes. Cylinders that share a keyway family accept the same blank, so they can be pinned to one combination during the rekey. The front door, back door, garage entry and a gate padlock of the same family become a single key. Where a door uses a different family, the locksmith can swap its cylinder for a compatible one in the same visit, or you can choose to keep two keys for that door.

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